Customer Service Plus!! I recently had a large floor area replaced due to a manufacturing defect. Ryan came out, saw the issue, submitted the paperwork and got the ball rolling. He never said or implied that I was at fault. The job was quickly put in the loop and started. John and Andrew worked efficiently and left a clean work area daily. They were pleasant and communicated what was happening and why.
After 7 days, they were finished! But after a closer look several finishing details had been overlooked. I called Patrick late in the afternoon and he said he would get on it first thing in the morning. However, within an hour, I had a phone message and a second call from Judith, the owner, that Travis was on his way to take care of the over sights and the plumber would be there first thing in the morning!
Classique Floors again met the high standards that I have come to expect! This is the third time I have worked with them! Will I use them for future projects? You bet!!

Theresa HawkinsMilwaukie