We’re ready when you are
When you’re dreaming of refreshing a room, updating your kitchen or bath, or a lets-start-over whole home remodel, we’re here to help. Ideas, a huge range of product choices, expert recommendations and meticulous flooring installation will transform your space.
First, stop by or call to meet your project consultant
Your project consultant is an expert ready to help and advise, show you what works for your space, offer product ideas and work with your budget. He or she will ask lots of questions to better understand your project, requirements and expectations. Bring pictures and sketches and all your ideas into our showroom. Get inspired! Explore the many possibilities!
We’ll schedule a time to come to your home for a small fee of $50 to measure, evaluate your space and talk more about the choices that will fit. We’ll discuss any issues there might be with traffic patterns, location, adjoining rooms or flooring installation questions. We can also bring more samples if you’re still trying to choose.
We’ll get back to you quickly with an estimate on both your chosen materials and installation, with a $50 credit included for your measure. Your consultant will also offer special financing options if you want to take advantage of them.
We’ll work with you or with your designer or contractor
Your project consultant guides you through the design process, offering advice and product recommendations to help you decide what fits your lifestyle and spending plan. If you’re working with a contractor or interior designer, we’ll collaborate to ensure you have just what you’re looking for and the vision for the new space comes to life.
We’ll also discuss services such as removal of old flooring, furniture moving and plumbing coordination. We can help with nearly anything you need for floor installation, showers, counters and new tile.
Once you decide on the materials and colors …
When you’ve chosen the final materials and colors, your project consultant will manage the details so you don’t have to—from ordering your materials to coordinating installation. We’ll verify installation dates and coordinate any other support services such as moving furniture out before we start.
Your consultant will review floor care for your new flooring, maintenance and warranties, and of course, answer any further questions you might have.
Suggestion: Take a picture of your old floors, counters, kitchen or bath before we install, so you’ll have a “before” picture! Many of our customers are amazed at the transformation new materials can make to your living space.
Our installers are professionals, thorough and very meticulous. Part of our service includes removal and recycling of old materials (learn more about our green practices here).
Your order—flooring, countertops, tile and more—is installed. Any furniture that was moved is reset and the room is cleaned up.
Your project consultant will follow up to answer any questions. We know you’ll be delighted with the results!